In my opinion, the initial consultation is the most important part of any patient journey and
treatment for many reasons, ensuring I always give my patients time; for me to get to know
them and for them to get to know me! Plus I love a good ole chat, so that always helps!
Aesthetic nursing involves providing cosmetic treatments and procedures to patients. As such, consultations play a crucial role in this field of nursing.
Reasons a consultation is so important:
1. TO COLLECT MEDICAL RECORDS
At La Ross every patient is sent a medical questionnaire prior to their consultation. This
is to find out about any current/previous medical conditions and any current or recent
medications, any of which may have an impact on your aesthetic treatments.
An example of this is; antibiotics. Antibiotics fight off bad bacteria however they also fight
off good bacteria. Antibiotics are given to patients to fight off any infection that may be in
the body, this means your immune system is compromised, so in turn, having an
aesthetic treatment will put your body/skin at risk of contracting another infection.
2. TO IDENTIFY CONTRAINDICATIONS
Contraindications are defined as a condition or circumstance that suggests or indicates
that a particular technique or drug should not be used.
Not all patients are suitable candidates for all aesthetic treatments. Consultations allow
nurses to identify any contraindications or potential risks associated with a particular
treatment, so they can determine if it is safe for the patient.
3. FULL SKIN AND FACIAL ANATOMY ANALYSIS
I hope every aesthetic practitioner will agree with me on this that a full face holistic
approach should be taken every time we assess a patient. What I mean by holistic
approach is that for example if a patient attends clinic and states that they need their
nasolabial lines filled due to 'droopyness' of the midface, we should be conducting a full
facial assessment to ensure the clients suggestion is accurate and there isn't a more
suitable treatment to achieve the desired result, such as cheek filler in this example. This
is usually due to the fact that as we age we lose the fat pads under our skin that provide
support to overlying skin, combining this with the normal changes of bone structure the
face can appear flattened and migrate in a downwards motion resulting in the loss of the
natural facial contouring causing the development of nasolabial folds and jowls.
Furthermore, undertaking a full facial analysis will help us to understand our patients
needs fully not just skin deep but bone deep and communicate this to them, ensuring
that we inform them that we can treat their concerns however it may be a combination of
treatments rather than just one stand alone treatment to ensure we achieve their goals.
4. BUILDING RAPPORT AND MANAGING EXPECTATIONS
Consultations provide an opportunity for the practitioner to establish a rapport with our
patients, this is vital when building a trusting relationship. It helps us ensure we fully
understand what our patients want and for them to understand why we're offering the
treatments that we do. It gives us an opportunity to showcase our knowledge on our
treatments ensuring that our patients understand each treatment's benefits and risks,
this also gives us the chance to explain how these treatments relate back to our human
It also gives us an opportunity to explain our treatments fully and to ensure our patients
have realistic expectations about what results they can achieve with the treatments we
offer. It lets us meet and discuss our patients goals, concerns, and desired outcomes.
Often, consultations can take upwards of an hour to cover all topics to ensure both the
patient and practitioner are happy to proceed with treatment. The most important part of
a consultation, especially to me, is ensuring that the patient is made to feel like they can
ask questions and say no at any point in their journey with us, making them feel safe and
comfortable; this also encourages them to return in the future.
5. CREATING A TREATMENT PLAN
The consultation is all about you. The initial new patient consultation is the start of your
journey here with us at La Ross, and we are fully focused on what your goals and
concerns are and how we can achieve these to the best of our ability.
Often we decide that your treatment plan consists of more than one procedure however
it is not always appropriate to have these at the same time, meaning it is also my
responsibility to ensure you are educated on aftercare and maintenance to keep up
these initial results.
It is also very important that my clients know it is completely normal to have more than
one consultation to ensure you are fully confident and educated in the treatment you are
In summary, consultations to me are far more important than the treatment itself, so I hope to see you book in with me soon and we can discuss any concerns and goals you have!
I look forward to seeing you in the clinic!
All the best,
Nurse Ellie, x